Refund Archives

AT&T to pay $60 million to settle FTC complaint over its unlimited data plans

November 5, 2019November 6, 2019 Dan-Reina Aquino

The Federal Trade Commission (FTC) announced that AT&T will pay $60 million to settle its lawsuit against the company over its unlimited data plans. In 2014, the FTC sued AT&T for allegedly misleading its millions of smartphone customers by charging them for unlimited data plans while reducing their data speeds. The consumer watchdog found that the wireless provided failed to adequately disclose to customers that if they use up a certain amount of data at given cycle; it will throttle their data speeds. At some point, customers experience difficulty using…

Refunds: FTC sending checks to consumers defrauded by LifeLock, Pro Timeshare Resales

October 11, 2019October 17, 2019 Marivic Cabural Summers

The Federal Trade Commission (FTC) is sending refunds to customers deceived by LifeLock and to those defrauded by Pro Timeshare Resales, LLC. According to the FTC, the total amount of the consumer refunds is $33.7 million including $31 million from LifeLock and $2.7 million from Pro Time Share Resales. The refunds were part of the consumer watchdog’s settlement agreements with both companies. LifeLock consumers will receive checks with an average amount $29 In 2015, LifeLock agreed to pay $100 million to settle the FTC’s lawsuit alleging that the identity theft…

REFUND: FTC sending checks to victims of student loan debt relief scam

September 30, 2019October 17, 2019 Marivic Cabural Summers

The Federal Trade Commission (FTC) is sending more than $5.4 million in refunds to thousands of consumers who were victims of student loan debt relief scam. The refunds were part of a 2018 settlement agreement between the FTC and five student debt relief scam operators who bilked millions of dollars from consumers. These scammers, who operated their schemes using multiple names (see list below), falsely claimed that consumers who paid an upfront fee of up to $1,000 were qualified or approved for loan forgiveness or reduced monthly payments. In fact,…